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Employees truly deserve paid vacations. Theystruggle through stressful jobs most of the year,and productivity goes down if they don't get abreak. From a corporate perspective, investment ingood vacation programs reduces workplace stressabsenteeism, health care costs, and accidents.Many employees, however, come back from vacationwith the half-joking remark about having to returnto... Read More
When you are acclaimed for excellence during times of crisis you may not feel so good in a non-crisis environment. You may not shine so bright, perform so well, be quite so acclaimed. If crisis is how you satisfy your personal need to be needed, to feel accomplished, to be... Read More
There is a growing movement in the spiritual and holistic fields to bring a more metaphysical and human potential approach to the business community. Holism has been intergrating into both the health and mental health professions for many years now. The men's , women's and environmental movements are... Read More
Where does the time go? Billable time. As a consultant, your practice may be doing reasonably well; you're charging $100-150 an hour. As an independent consultant, you're probably also doing everything from grinding the coffee to editing the umpteenth draft of your brochure.To understand where you spend your time, list... Read More
You Can't Do It All - Learning To DelegateThere is not a single management skill more critical to your personal and professional success as an entrepreneur than learning to delegate. But delegating successfully is much more than simply handing out assignments. It is more an exercise in understanding and accepting... Read More
You probably know this already, but there are generally held to be four main personality types, which I call: Extrovert, Amiable, Analytical and Pragmatic . Let's take a moment to consider each of them in the workplace. Extrovert: someone who probably has a messy desk; who leaves projects... Read More
Do you remember being told to use the "sandwich" technique when you needed to reprimand someone? Let me give you an example:"Fred, I'm really pleased with how you've been progressing since you joined us and you're doing a great job. However you're not getting your reports in on time and... Read More
The challenge of managing difficult managers can be rather daunting, especially when you inherit them! If they are your own born and bred, then hopefully they would have evolved into great managers!Experience shows that difficult managers are difficult because they are angry and frustrated about something or somebody (even themselves... Read More
How Companies Are Like FamiliesLike a family, a company is a group of people who have an ongoing relationship with one another. Companies have several things in common with families:1. Families have distinct ways of communicating and degrees of togetherness. For example:? Communication may be overt or covert.? Relationships tend... Read More
Positive versus Negative WorkplacesWe have all worked in places where we grew to dread getting up in the morning, and a few of us have had the pleasure of working for a boss who makes us feel like we can do anything. Let's take a look at the differences between... Read More






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For Call Center managers, it is not a pipe dream... Read More
IntroductionThe role of the Human Resource Manager is evolving with... Read More
What you say to other people can make or break... Read More
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It has been well documented that employees' productivity and job... Read More
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Howard Dean's tenure as chairman of the Democratic National Committee... Read More
Why settle for bad feelings when your employee leaves the... Read More
1. Eliminate wasteEliminate reports, habits, products, duplicate input, and processes... Read More
This module focuses on the basics of Knowledge Mapping, its... Read More
Management or Leadership?Simply stated, management ensures that things get done,... Read More
AbstractThe electrical products industry is one characterized by fierce competition,... Read More
We know character when we see it, but what exactly... Read More
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You need to secure money for your project. You visit... Read More
This article relates to the Manager/Supervisor competency, commonly evaluated in... Read More
I've just been reading about the frustrations of a Human... Read More
Have you ever asked yourself the question? "Is this a... Read More
In my book "You're In Charge?What Now?" I use a... Read More
The wellspring of confidence is belief. When you believe in... Read More
Unfortunately, at least two thirds of much of the training... Read More
CATEGORIES OF OFFENSES: Most organizations have two categories of offenses... Read More
1. Create a filing system with broad categories such as... Read More
Envision the scenario: You've just been asked at the last... Read More
The term crisis management has different connotations. In this article,... Read More
What has been your store's shrinkage experience for the last... Read More
The Leader's Fallacy lives! We subscribe to the Fallacy when... Read More
Another IT White Elephant!It seems that almost every day we... Read More
Ok, you say, I know I need a budget, but... Read More
Q: One of my key employees is giving me trouble.... Read More
The business books at the library and book stores fill... Read More
Imagine the following scenario - you pay a visit to... Read More
THE PURPOSE OF SURVEY FEEDBACK:In globally competitive environments, organizations are... Read More
Ask almost any business leader how to most effectively develop... Read More
Escalating gas prices...tensions and turmoil in the Middle East...a struggling... Read More
In many ways there are no secrets to implementing effective... Read More
It is getting harder to run a business for a... Read More
Another fallacy ingrained in the minds of most marketing managers... Read More
Quality Assurance, or QA, is often given short shrift in... Read More
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